All customer IT Staff can now have access to their fleet via the new CrewCommCenter web support page. Customers can monitor their vessels, control settings and generate reports for the whole fleet, individual vessels or individual users and obtain statistics on data usage, messages sent and received, etc.
SeaSecure will continue to provide quality support to customers via email or phone as before. The WEB support tool is an “extra” we provide in order to improve efficiency for our customers.
All vessel configurations can be maintained here. Maintenance can be done on individual vessel settings or changes can be applied for the whole fleet. After the desired modifications have been made, a new configuration update file is sent directly to the vessel(s)´ CrewCommCenter server without requiring the Master´s attention.
See below sample of main reporting page. Below, sample of settings.
System usage Reports : individual user, vessel or your whole fleet
Configuration and maintenance
See below sample of main reporting page.
Below, sample of settings.